Terms and Conditions

PRODUCT LIMITATIONS: All of the conversion components that Advance Adapters lists are intended for offroad use. Advance Adapters cannot be held liable for any vehicle modifications since all conversion components and kits are intended for off-highway application use only. Before using any of our products, we recommend that you check your local and state vehicle regulations to be sure that you are within the laws concerning your specific vehicle modifications. Exhaust systems are not legal for sale or use on pollution controlled motor vehicles. They are legal only for racing vehicles which may never be used upon a highway. They are not applicable or intended for street or highway use.


LIMITATIONS OF SITE CONTENT: Although Advance Adapters strives to maintain the accuracy of the material on this site, the content may include errors or technical inaccuracies and may be updated or changed periodically by Advance Adapter's employees, contractors or agents. Advance Adapters cannot accept the responsibility for vehicles, applications & OEM part numbers that may have changed. Advance Adapters may also make changes in the services and products and pricing described in the content at any time without notice. In the event a product is listed at an incorrect price due to an error on our part, or incorrect information received from one of our suppliers, Advance Adapters reserves the right to correct such errors before fulfilling any orders placed for product listed at the incorrect price. You may confirm all prices by phone by calling 1-800-350-2223.

The artwork and site material is property of Advance Adapters LLC and any use in part or whole must obtain written permission from Advance Adapters. All contents of this catalog have a copyright and are reserved for Advance Adapters only. The word Jeep & Jeep grille as used in site wide have been recognized as a registered trademark of the Chrysler Corporation. Usage of the trademark name Cummins and Cummins 2.8L Turbo Diesel allowed by permission.


WARRANTY: Advance Adapters warranties all of the products sold and distributed by our company without exception, even those used in competition-type vehicles. Warranty is limited to repair or replacement. Advance Adapters does not offer any type of labor allowance, and all warranty claims are subject to inspection by Advance Adapters. We have different warranties on the several products that we manufacture and they are as follows:

All Adapters, Motor Mounts, Headers, NV Transmissions & Miscellaneous Accessories: These products have a warranty good for ninety (90) days from the date of shipping. These products will be free from defects in material and workmanship under customary and normal installation, use, and service. We do not warranty the chrome plating on the exhaust headers. The use of aftermarket header wrap products WILL VOID the header warranty.

RubiCrawler, Saturn & Ranger Torque Splitter O.D. & Orion T/C: These units have a warranty for 1 year from the date of shipping. These products will be free from defects in material and workmanship under the customary and normal installation, use, and service. We will not warranty any units that have not had adequate oil and maintenance. If at anytime within the one year warranty period you have a problem or claim, simply return the unit prepaid to Advance Adapters and it will be completely rebuilt or replaced free of charge--provided the proper installation procedures were followed.

Atlas T/C: Atlas transfer cases are guaranteed against defects in workmanship and materials for the life of the original purchaser and is non-transferable. This lifetime guarantee covers and is limited to gear sets and castings. The remainder of the unit (i.e. shafts, bearings, gaskets, hardware) is covered by our limited 1-year warranty. Warranty begins from the date the unit is shipped from Advance Adapters.

Lifetime & limited warranties are void if (as determined by Advance Adapters) misuse, abuse, alterations of the product, improper install or if the proper gear lubricants are not used, proper oil levels are not maintained, and installation and maintenance instructions have not been followed. These guarantees DO NOT cover any labor, shipping, normal wear or any other unforeseen event that may occur due to failure of a unit. At the discretion of Advance Adapters, the products in question can be repaired or replaced when found defective. Prior to any replacement or repair, written authorization must be obtained from Advance Adapters. Failure to contact us prior to having warranty work performed will immediately void all applicable warranties; and it is then the sole responsibility of the customer to remit any payment incurred.

 


TERMS OF SALE:

 

 


CANADIAN SHIPMENTS: Advance Adapters has the option to ship all out going packages to Canada via UPS to assure that all duties and brokerage fees are handled by the end consumer.


RETURN AND REFUND POLICY:


To return product for credit, please contact us to request an RGA (Returned Goods Authorization) Code. To reach us by phone, please call 1-800-350-2223; email us at customerservice@advanceadapters.com; or visit us online at https://www.advanceadapters.com/return-goods-authorization.php.
If your purchase was made with one of our distributers or vendors:


• For a refund- please initiate the return with them.
• For exchanges or warranties- please contact us to see how we can help. Proof of purchase may be required.

Advance Adapters will accept returns of merchandise in like-new condition within 30 days of the invoice date for full credit of price paid. Please note that freight is non-refundable unless the refund is a result of an error on our part (please contact us for prepaid return arrangements).
A Restocking Fee (up to 30%) may apply to your credit value if:


• Returned product does not have an RGA code (unauthorized return). Please contact us to request your RGA.
• Returned product is received more than 30 days from purchase. Refunds or credits on merchandise after 30 days is at the discretion of Advance Adapters.
• Returned product is not returned in like-new condition. All items are assumed to have been delivered in like-new condition unless otherwise reported by end customer within 7 days of order delivery.
• Return of partial kit (Individual parts will not receive full retail value if purchased in a kit)
• Return of parts that have been modified, painted, or are missing 1 or more components listed in description of part contents.
• Return or exchange of a custom-built unit (Atlas Transfer Cases are considered custom-built)


Refunds will post to the original form of payment if available, or by company check if necessary or requested. We do not offer store credit.
If you are an internet customer, please note that we do not retain credit card details on web purchases for your security. You may be contacted and asked to provide it in order to return funds to your card. If it is not on file when we process your return, you may receive your refund via company check.
If we receive a return that we cannot process (does not pass inspection, is not authorized, arrives damaged from transit), upon request we can ship the part back to the customer (freight will be the customer’s responsibility) or we will dispose of the item after 7 days from notifying the customer.

HOW TO RETURN PRODUCT:
1) Contact us to receive your RGA Code by phone at 1-800-350-2223 or online at https://www.advanceadapters.com/return-goods-authorization.php
2) Please ensure the packaging of your returned product is sufficient to transport without damage, as an inspection will determine if full or partial credit will be refunded according to our Restocking Fee Policy (see above).
3) Please write the RGA Code on the outside of the box or place it inside with the part. This will expedite the processing of your credit. Returns without RGAs will require more time to process and receive credit.
4) Ship it postage paid to our facility at the address below using your preferred delivery service. If your return is a result of an error on our part, we will make prepaid return arrangements with you when you request your RGA.
Our address: 4320 Aerotech Center Way, Paso Robles, CA 93446
5) Please allow 5-7 business days to process your return once it arrives. You will receive a credit confirmation email once it has been processed.

DAMAGED/ DEFECTIVE PARTS or PARTS SENT IN ERROR
If you believe we have made an error on your order (wrong parts, missing parts, etc.) or something in your order is defective/damaged, please report it to us within 7 days to ensure we can resolve it efficiently. Issues reported after 7 days may not qualify for prepaid return shipping, no-charge replacement, or waived restocking fee.
FREIGHT ISSUES

If you believe your package was damaged or lost in transit: please contact the freight carrier immediately to file a claim and report the issue to us right away to see how we can help.
If a customer refuses a shipment, we reserve the option to recoup our cost for any return freight charges against the value of the refund. Freight is non-refundable.
Advance Adapters is not responsible for any address errors after an order has left our facility. If an order is deemed undeliverable by a freight carrier due to an invalid address provided by customer, we reserve the option to recoup our cost for any return freight charges against the value of the refund. Freight is non-refundable.

RETURNING HEADERS?
We guarantee our headers with no restocking fee for fitment issues, provided they are returned in like-new condition and have no damage or modifications. Please request your RGA right away to get your return processed quickly. Freight is non-refundable.

ORDER CANCELATION POLICY
To cancel an existing order, please contact us right away. If the order has not yet been processed into our shipping department, we can cancel the order and void/refund payment activity. If the order has reached our shipping department, we may not be able to prevent it from leaving our facility. In this case, we will attempt to redirect the package back to AA and issue a refund for parts minus any freight paid on the order. We reserve the option to recoup our cost for any return freight charges against the value of the refund.
 


GIFT CERTIFICATES: Advance Adapters Gift Certificates that have been obtained through giveaways, raffles, sponsored events and etc. are of no cash value. These Gift Certificates are only good for the purchase of Advance Adapters branded products. Gift Certificates that have been purchased through advance adapters have no limitations and can be used on any product that Advance Adapters has in stock at the time of order.


ONLINE PRICING: Online pricing is only valid for orders placed online only and is not valid for orders placed by phone. All pricing is subject to change at any time with out any prior notice. Special pricing or sale pricing is only valid for orders placed during the time and date span of the promotional offer and is not retroactive for previously placed or unshipped orders.