No merchandise may be returned without prior permission from Advance Adapters. Each shipment being returned must have an Return Goods Authorization Number (RGA#) listed on the outside of the package. Please fill out the form below to obtain an RGA number. You will recive an (RGA#) or will be contacted for more information within 1-2 business days of Advance Adapters receicing your RGA request. Refunds or credits on merchandise after 30 days of purchase is at the discresion of Advance Adapters . Merchandise being returned for credit may be subject up to a 30% restocking fee. When returning merchandise, shipment must be prepaid. Freight is not refundable.